Kayser Response to COVID-19

 The Coronavirus has all of our attention. The health and safety of our guests and our staff is our first priority.

We are prepared to navigate these challenging circumstances with everyone's safety in mind. 


Service Your Car.

·        You can schedule service online or by phone at 608-276-0284.

·        At Home Pick Up and Delivery is available at no additional charge for local customers, please call an Advisor directly at 608-276-0284 to schedule a pick up window. Availability may vary.

·        Quicklane is open, no appointment needed. check-in at Quicklane and wait in our larger main service guest lounge or extra showroom seating.

·        For Early Bird, After Hours or Zero Contact service, please use our key drop box located at the main service entrance.  For interactions during normal business hours, all Service Advisor stations are equipped with plexiglass countertop partitions and all advisors will be wearing face coverings in accordance with government orders.

·        During service your vehicle will be lined with disposable floor mats and steering wheel cover. All technicians outfitted with nitrile gloves changed after each assignment.

·        We will disinfect the common touch points of your vehicle when we receive it and again after service is completed.

·        Your Service Advisor will send you updates on your vehicle through phone, email or text.

·        Payments can be made over the phone to help keep the process touchless.

·        Notify your Service Advisor when you'd like to pick up your vehicle.  Your disinfected vehicle will be waiting outside, ready for you to drive away.

Service Hours: Mon-Fri: 7:00am-6:00pm Sat-Sun: Closed


Buy Your Car In-Store.

·        Our showrooms are open and staffed by small shifts to serve you. Our teams were masks while assisting guests, we are happy to provide masks to any guests that may not have one during their visit.

·       Customer only test drives after driver's license scan, no salesperson's allowed on drives.

·       Vehicles and in store surfaces sanitized after every guest visit.

Showroom Hours: M-F: 9:00am-6:00pm, Sat: 9:00am-5:00pm

Buy Your Car Online.

·        Visit Kayserdirect.com

·       Select your vehicle

·       Calculate your payment

·       Connect through text, email, phone or live video with on-site Sales Representatives to answer specific questions

·       Apply for credit and get pre-approved online

·       We deliver the vehicle and your paperwork to you

o   3-Day, no questions returns

Kayser Direct Hours: Open 24/7


Sell Your Car Online.

·        Visit Kayserdirect.com

·       Enter your vehicle and contact information

·       Follow steps to submit vehicle photos from your phone

·       Share condition details

·        Receive a firm offer within 3 business hours (final inspection required to complete transaction)

Kayser Direct Hours: Open 24/7


Please feel free to direct any questions or concerns to us at 608-271-6000 prior to your in person or virtual visit, we look forward to serving you.

Sales Hours Beginning April 8

  • Monday9:00 AM - 6:00 PM
  • Tuesday9:00 AM - 6:00 PM
  • Wednesday9:00 AM - 6:00 PM
  • Thursday9:00 AM - 6:00 PM
  • Friday9:00 AM - 6:00 PM
  • Saturday9:00 AM - 5:00 PM
  • SundayRelaxing...

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  1. Kayser Ford Lincoln

    2303 West Beltline Highway
    Madison, WI 53713

    • Sales: (608) 271-6000
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Get in Touch

  • Contact our Sales Department at: (608) 271-6000
  • Monday9:00 AM - 6:00 PM
  • Tuesday9:00 AM - 6:00 PM
  • Wednesday9:00 AM - 6:00 PM
  • Thursday9:00 AM - 6:00 PM
  • Friday9:00 AM - 6:00 PM
  • Saturday9:00 AM - 5:00 PM
  • SundayRelaxing...